Unicorn LMS Help & Discussions Forum

Welcome to the Unicorn LMS Help & Discussions Forum.

This page is continually evolving bringing you more guides for help and support when you need. 

Don't forget to check out our video guides which walk you through the most common queries to come through our Helpdesk in short easily accessible learning bites. 

Why not visit our Blog to see what's new in the Unicorn LMS. Just visit blog.skillsserve.com.

To book on to one of our regular training webinars, view the schedule then contact training@unicorntraining.com to request a place. 

Can't find what you are looking for? Give our Helpdesk a call on 0800 055 6586 or email helpdesk@unicorntraining.com.

Knowledge Base

  1. Getting started 

    1. New Client Administrator Overview Video Guides
    2. New Client Administrator Overview Written Guides
  2. Video Guides 

    1. Video Guides
  3. Managing Site Settings 

    1. Sliding Banner
    2. Activity Custom Fields
    3. Adding a Second Logo
  4. eCreator 

    1. Create a new eCreator Course (eCreator)
    2. eCreator Templates
    3. Add a new page to an eCreator course (eCreator)
    4. Using the eCreator Page Template
    5. Setting Images as Popup Links (eCreator)
  5. Social Learning Features & Administration 

    1. Discussion Forums & Ask the Expert Quick Start Guide
    2. Administration for Discussion Forums
    3. Viewing Discussions
    4. Starting a Discussion
    5. Reply to a Discussion
  6. Content Management 

    1. Accessing Content Manager
    2. Managing Uploaded Content in the Content Manager
    3. New Find Learning User Interface
    4. Creating New Activities
    5. Creating an Offline Activity
  7. MI & Reporting 

    1. Reports Homepage
    2. Running a Report
    3. Exporting the Results of a Report
    4. Creating a New Report
    5. Setting a Favourite Report
  8. Organisation & User Administration 

    1. How do I find a user?
    2. Creating a New Organisation
    3. My Staff
    4. My Team Activity
    5. Creating New Users Accounts
  9. Event Administration 

    1. Viewing Events
    2. Creating a New Event
    3. Copying an Event
    4. Registering Users on Events
    5. Managing Attendance on Events
  10. Forms Administration 

    1. How to Create a Form Template
    2. Sections on Form Templates
    3. Items on the Standard Section of a Form
    4. Creating a Form
    5. Forms Delegation
  11. Continuing Professional Development (CPD) 

    1. Overview of CPD within Unicorn LMS
    2. Setting your CPD Year Start Date
    3. Automatically Recorded Activity within CPD Log
    4. Editing the Time Spent on an Activity within the CPD Log
    5. Grouping CPD Activities into a Personal CPD Pathway
  12. Webex Integration 

    1. Enabling WebEx Integration with the Webinar feature
  13. Technical Information 

    1. Minimum Technical Requirements - Learning Management System (LMS) and Content
    2. Content Maintenance Statement
    3. User Access Options
    4. Backup and Disaster Recovery
  14. Our Policies 

    1. Unicorn's Data Protection Act Policy
    2. The Unicorn LMS Privacy Policy
    3. What is our Service Level Agreement (SLA)?
  15. All articles 

    1. How do I find a user?
    2. Creating and Editing Assessments
    3. Catalogues
    4. Reports Homepage
    5. Categories and Assigning Users to Them
    151 articles 

Feedback and Knowledge Base