The Unicorn LMS Privacy Policy

We respect your privacy. That’s why we created this policy, to ensure every user of our solutions and services understands their rights regarding the personal information we collect, what it may be used for and who we may share it with.

Who we are

Unicorn Training Group is a limited company registered in England and Wales under company number 02740509. Our registered office is at 99 Holdenhurst Road, Bournemouth, Dorset, BH8 8DY. To get in touch, visit our Contact.

Unicorn Training Group Limited is the Data Processor. The Data Controller is your organisation or employer that commissions the Unicorn LMS service. 

Information we process

As you use Unicorn LMS we’ll process the following personal information about you:
  • Your name
  • Email address
  • Login sessions
  • Content usage
  • CPD records
  • Assessment results
  • Profile Photo and Bio if provided
  • Information relating to features you use
We'll also process changes you've made to data on the platform for auditing purposes.

How we process the Information

The information we process is used to deliver the products and services that you’ve requested and to support you on your Unicorn LMS journey.

Unicorn LMS data is never used beyond the purpose of the service being provided. You can opt into marketing communications via the Unicorn Training website. 

Who can see your information

Line managers and administrators within your organisation may see your information depending on how the service is delivered. Your organisation may have its own privacy policy describing how they use your information. To find out more, we recommend you visit your organisation’s website or speak to a line manager.

Unless required to by law, we will never share your information with third parties outside of the constraints of the license agreement. 

Your information will be retained in accordance with your organisations's data retention policies.


We may contact you with information designed to improve your user experience, such as release notes about new features and updates if you have previously requested it or have contacted our Help Desk. We will never share your details with third parties for marketing purposes.


Unicorn LMS requires the use of session cookies to operate. This type of cookie does not need explicit consent as it is required for the operation of the platform.

Some Unicorn LMS customers opt to use Google Analytics to help understand usage patterns and types of device and operating system. These customers have given us consent on behalf of their users where that is the case. Unicorn LMS does not automatically include third party cookies. Some content may require cookies to operate so these do not require additional consent.

Your Information

To ensure your information is always accurate and up-to-date, please report inaccuracies to your administrators as they will represent the data controller.

Changes to the Privacy Policy

This privacy policy may be updated at any time so please bookmark this page so you can regularly check for changes.


We comply with European and International data protection laws including GDPR and will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Thank you.

Feedback and Knowledge Base